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Billing & Payments FAQ

 

When will I be billed?

Invoices are sent out weekly, unless requested by the customer.

How can I pay for my job?

You can pay with cash, check, credit card, or account code 

 

If paying with cash, check, or credit card, please pay your invoice at the University of Hawaii at Hilo Cashier's office.

Checks are made out to: University of Hawaii at Hilo

 

If paying with account code, have the department approving authority sign the invoice with correct account code and return to Graphics. 

Please do not send signed invoices to the business office. Signed invoices need to be sent back to Graphics for proper payment procedures.

HawCC ONLY:
Hawaii Community College Business Office requires all Faculty and Staff to submit an Interdepartmental order (IDO) number when requesting your job. Graphics cannot proceed with your order until IDO# is received. Once your job is completed, we will send your invoice to HawCC Business Office to process payment.

 

What do I do if I am paying with RCUH or UH Foundation funds?

When you receive the original blue invoice, please forward it to UH Foundation or RCUH.

Do I need go through Commerce Point if my job will be over $2,499.00?

No, since your job is done in-house (Graphics Department), it is not required to go out to Super Quote.

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